{"id":779,"date":"2026-09-02T21:07:28","date_gmt":"2026-09-02T21:07:28","guid":{"rendered":"https:\/\/uibmiami.com\/esp\/?page_id=779"},"modified":"2026-09-02T23:30:45","modified_gmt":"2026-09-02T23:30:45","slug":"pqr-1","status":"publish","type":"page","link":"https:\/\/uibmiami.com\/esp\/pqr-1\/","title":{"rendered":"PQR 1"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"779\" class=\"elementor elementor-779\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65db66e8 e-con-full e-flex e-con e-parent\" data-id=\"65db66e8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3a9db75c e-con-full e-flex e-con e-child\" data-id=\"3a9db75c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-31417a5f e-con-full e-flex e-con e-child\" data-id=\"31417a5f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2257e55f e-con-full e-flex e-con e-child\" data-id=\"2257e55f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44ff8894 elementor-widget elementor-widget-heading\" data-id=\"44ff8894\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Servicio al cliente y quejas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d40e602 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6d40e602\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Conocer tu opini\u00f3n nos ayuda a mejorar<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27f5167f e-con-full e-flex e-con e-child\" data-id=\"27f5167f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c74bf1 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2c74bf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Aqu\u00ed podr\u00e1 enviar sus solicitudes, quejas, reclamaciones, felicitaciones y mucho m\u00e1s en tan solo unos pasos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-507a431f e-con-full e-flex e-con e-child\" data-id=\"507a431f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3075abe2 e-con-full e-flex e-con e-child\" data-id=\"3075abe2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-587f07b6 e-con-full e-flex e-con e-child\" data-id=\"587f07b6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27f2535a elementor-widget elementor-widget-heading\" data-id=\"27f2535a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11e8f0b e-con-full e-flex e-con e-child\" data-id=\"11e8f0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55c6d0d5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"55c6d0d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c1e9478 e-con-full e-flex e-con e-child\" data-id=\"5c1e9478\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bc75de6 elementor-widget elementor-widget-heading\" data-id=\"7bc75de6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45d30a24 e-con-full e-flex e-con e-child\" data-id=\"45d30a24\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57905c45 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"57905c45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-505aa59b e-con-full e-flex e-con e-child\" data-id=\"505aa59b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7465ff54 elementor-widget elementor-widget-heading\" data-id=\"7465ff54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69f3ebed e-con-full e-flex e-con e-child\" data-id=\"69f3ebed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e091c93 e-con-full e-flex e-con e-child\" data-id=\"e091c93\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f612fee elementor-widget elementor-widget-wpforms\" data-id=\"3f612fee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style id=\"wpforms-css-vars-elementor-widget-3f612fee\">\n\t\t\t\t.elementor-widget-wpforms.elementor-element-3f612fee {\n\t\t\t\t--wpforms-background-url: url( https:\/\/uibmiami.com\/esp\/wp-content\/plugins\/elementor\/assets\/images\/placeholder.png );\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-781\"><form id=\"wpforms-form-781\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"781\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/esp\/wp-json\/wp\/v2\/pages\/779\" data-token=\"551ffa09cd38b788921495a807cea86d\" data-token-time=\"1792655187\"><noscript class=\"wpforms-error-noscript\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-781-field_1-container\" class=\"wpforms-field wpforms-field-radio wpforms-list-inline\" data-field-id=\"1\"><fieldset><legend class=\"wpforms-field-label\">\u00bfEst\u00e1 registrado a nombre de otra persona? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-781-field_1\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-781-field_1_1\" name=\"wpforms[fields][1]\" value=\"Si\" aria-errormessage=\"wpforms-781-field_1_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-781-field_1_1\">Si<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-781-field_1_2\" name=\"wpforms[fields][1]\" value=\"No\" aria-errormessage=\"wpforms-781-field_1_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-781-field_1_2\">No<\/label><\/li><\/ul><\/fieldset><\/div>\t\t<div id=\"wpforms-781-field_4-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"4\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-781-field_4\" >registrado Tipo nombre<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-781-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-781-field_2-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"2\"><fieldset><legend class=\"wpforms-field-label\">Nombre <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-781-field_2\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][2][first]\" placeholder=\"Ingresa tu nombre\" aria-errormessage=\"wpforms-781-field_2-error\" required><label for=\"wpforms-781-field_2\" class=\"wpforms-field-sublabel after\">Nombre<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-781-field_2-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][2][last]\" placeholder=\"Ingresa tu apellido\" aria-errormessage=\"wpforms-781-field_2-last-error\" required><label for=\"wpforms-781-field_2-last\" class=\"wpforms-field-sublabel after\">Apellidos<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-781-field_3-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-781-field_3\">Tipo de documento<\/label><select id=\"wpforms-781-field_3\" class=\"wpforms-field-small\" name=\"wpforms[fields][3]\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>-- Selecciona tu documento --<\/option><option value=\"Cedula de Ciudadania\"  class=\"choice-1 depth-1\"  >Cedula de Ciudadania<\/option><option value=\"Cedula Extranjera\"  class=\"choice-2 depth-1\"  >Cedula Extranjera<\/option><option value=\"Pasaporte\"  class=\"choice-3 depth-1\"  >Pasaporte<\/option><\/select><\/div><div id=\"wpforms-781-field_5-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-781-field_5\">N\u00famero de identidad <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"number\" id=\"wpforms-781-field_5\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][5]\" placeholder=\"1.024.874.597\" step=\"any\" aria-errormessage=\"wpforms-781-field_5-error\" required><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-781-field_4-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-781-field_4-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-781-field_4-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"781\"><input type=\"hidden\" name=\"wpforms[time_token]\" value=\"1792655187.5c5f8fcc07a87c067b147bcdca6b2c3f01bbc08f74363692165ab993f2a794c1\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/uibmiami.com\/esp\/wp-json\/wp\/v2\/pages\/779\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-781\" class=\"wpforms-submit\" data-alt-text=\"Enviando...\" data-submit-text=\"Enviar\" aria-live=\"assertive\" value=\"wpforms-submit\">Enviar<\/button><img decoding=\"async\" src=\"https:\/\/uibmiami.com\/esp\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Cargando\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d49226b e-con-full exp-pista e-flex e-con e-child\" data-id=\"7d49226b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c5ee3fa e-con-full exp-carrito e-flex e-con e-child\" data-id=\"c5ee3fa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-34701049 e-con-full e-flex e-con e-child\" data-id=\"34701049\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a39bee9 elementor-widget elementor-widget-heading\" data-id=\"4a39bee9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">expertise<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1accaea9 e-con-full e-flex e-con e-child\" data-id=\"1accaea9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73be538f eael-hamburger--none eael_simple_menu_hamburger_disable_selected_menu_no eael-simple-menu-hamburger-align-right eael-simple-menu-link-full-width elementor-widget elementor-widget-eael-simple-menu\" data-id=\"73be538f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-simple-menu.default\">\n\t\t\t\t\t<style>\n                        \/* Left aligned horizontal menus lay out with `float: left` on the\n                           items, so their list stays `block` - forcing flex here would\n                           take the items out of flow and break the row. Only centre and\n                           right aligned horizontal menus are inline-flex. *\/\n                        .elementor-element-73be538f .eael-simple-menu-container.eael-simple-menu--loading > ul.eael-simple-menu-horizontal,\n                        .elementor-element-73be538f .eael-simple-menu-container.eael-simple-menu--loading > ul.eael-simple-menu-vertical {\n                            display: block;\n                        }\n                        .elementor-element-73be538f .eael-simple-menu-container.eael-simple-menu--loading.eael-simple-menu-align-center {\n                            text-align: center;\n                        }\n                        .elementor-element-73be538f .eael-simple-menu-container.eael-simple-menu--loading.eael-simple-menu-align-right {\n                            text-align: right;\n                        }\n                        .elementor-element-73be538f .eael-simple-menu-container.eael-simple-menu--loading.eael-simple-menu-align-center > ul.eael-simple-menu-horizontal,\n                        .elementor-element-73be538f .eael-simple-menu-container.eael-simple-menu--loading.eael-simple-menu-align-right > ul.eael-simple-menu-horizontal {\n                            display: -webkit-inline-box;\n                            display: -ms-inline-flexbox;\n                            display: inline-flex;\n                        }\n                        .elementor-element-73be538f .eael-simple-menu-container.eael-simple-menu--loading .eael-simple-menu-toggle,\n                        .elementor-element-73be538f .eael-simple-menu-container.eael-simple-menu--loading .eael-simple-menu-toggle-text {\n                            display: none;\n                        }\n                    <\/style>            <div data-hamburger-icon=\"&lt;svg aria-hidden=&quot;true&quot; class=&quot;e-font-icon-svg e-fas-bars&quot; viewBox=&quot;0 0 448 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M16 132h416c8.837 0 16-7.163 16-16V76c0-8.837-7.163-16-16-16H16C7.163 60 0 67.163 0 76v40c0 8.837 7.163 16 16 16zm0 160h416c8.837 0 16-7.163 16-16v-40c0-8.837-7.163-16-16-16H16c-8.837 0-16 7.163-16 16v40c0 8.837 7.163 16 16 16zm0 160h416c8.837 0 16-7.163 16-16v-40c0-8.837-7.163-16-16-16H16c-8.837 0-16 7.163-16 16v40c0 8.837 7.163 16 16 16z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" data-indicator-icon=\"&lt;svg aria-hidden=&quot;true&quot; class=&quot;e-font-icon-svg e-fas-angle-down&quot; viewBox=&quot;0 0 320 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" data-dropdown-indicator-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-angle-down&quot; viewBox=&quot;0 0 320 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" class=\"eael-simple-menu-container eael-simple-menu--loading eael-simple-menu-align-left eael-simple-menu-dropdown-align-left preset-3 eael-simple-menu-link-full-width\" data-hamburger-breakpoints=\"{&quot;mobile&quot;:&quot;M\\u00f3vil vertical (&gt; 767px)&quot;,&quot;tablet&quot;:&quot;Tableta vertical (&gt; 1024px)&quot;,&quot;desktop&quot;:&quot;Escritorio (&gt; 2400px)&quot;,&quot;none&quot;:&quot;Ninguno&quot;}\" data-hamburger-device=\"none\">\n                <ul id=\"menu-servicios\" class=\"eael-simple-menu eael-simple-menu-dropdown-animate-to-top eael-simple-menu-indicator eael-simple-menu-vertical\"><li id=\"menu-item-602\" class=\"menu-item 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